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          Find a Location

          AARP has 76 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • AARP

              601 E St NW Washington, DC 20049-0001

            • AARP

              1117 S Prairie Ave Pueblo, CO 81005-2021

            • AARP

              PO Box 2400 Long Beach, CA 90801-2400

            • AARP Foundation

              4201 Long Beach Blvd Long Beach, CA 90807-2007

            • AARP

              PO Box 93103 Long Beach, CA 90809-3103

            Business ProfileAARP

            Associations
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Further information on the AARP Foundation may be available from the Wise Giving Alliance of the Council of Better Business Bureaus: BBB Wise Giving Alliance 800 575 4483 www.give.org

            Contact Information

            601 E St NW

            Washington, DC 20049-0001

            Get Directions
            Visit Website
            (888) 687-2277

            Customer Reviews

            1.15/5

            Average of 173 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            250 complaints closed in last 3 years

            94 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The organization maintains 50 state offices, administrered through its headquarters location in Washington, DC .

            Business Details

            This is a multi-location business.

            Find a Location

            AARP has 76 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • AARP

                601 E St NW Washington, DC 20049-0001

              • AARP

                1117 S Prairie Ave Pueblo, CO 81005-2021

              • AARP

                PO Box 2400 Long Beach, CA 90801-2400

              • AARP Foundation

                4201 Long Beach Blvd Long Beach, CA 90807-2007

              • AARP

                PO Box 93103 Long Beach, CA 90809-3103

              Headquarters
              601 E St NW, Washington, DC 20049-0001
              BBB File Opened:
              8/1/1978
              Years in Business:
              66
              Business Started:
              7/1/1958
              Business Started Locally:
              7/1/1958
              Business Incorporated:
              7/1/1958
              Type of Entity:
              Corporation
              Business Management
              • Mr. Edward O'Day, Senior Vice President
              • Mr. Scott Frisch, Executive Vice President
              Contact Information

              Customer Contact

              • Ms. Carrie Seigenthaler, Manager of Customer Relations
              • Mr. Edward O'Day, Senior Vice President
              Additional Contact Information

              Fax Numbers

              • (877) 897-3384
                Other Fax
              Read More Business Details and See Alerts

              Customer Complaints

              250 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/14/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I get weekly calls from the claims department telling me I have an outstanding balance when I never joined. They get argumentative when I try to tell them I never joined then they hang up on me before I finish.
              Read More
              Read 249 More Complaints

              Customer Reviews

              173 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ron V

              07/04/2024

              AARP was supposed to deduct premiums from my wifes account for her policy and my account for mine. I have talked to aarp reps 4 separate times and they still take all the money out of one account. These people would put a screen door on a submarine.

              AARP Response

              07/08/2024

              Hello *********************. Thank you for contacting AARP regarding your concerns with one of our insurance providers. I am sorry to learn you have been experiencing difficulties and will be more than happy to contact them on your behalf. I will require additional information in order to do so and will be sending you an email to request details. Thank you.
              Read 172 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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