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Business Profile

Associations

AARP

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for AARP's headquarters and its corporate-owned locations. To view all corporate locations, see

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AARP has 43 locations, listed below.

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    Customer Review Ratings

    1.2

    Average of 163 Customer Reviews

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    Review Details

    • Manuel G

      Date: 08/19/2025

      Yes, this stupid little company dont deserve any stars. Use them as a referral and they want to charge you more money AARP hopefully nobody uses this stupid company.

    • Dayton H

      Date: 08/14/2025

      Dont go there for anything payed for the fastest defensive driving course and theres required times you have to do stuff u already did and takes forever highly dont recommend click bait

      AARP

      Date: 08/18/2025

      Good morning,Thank you for reaching out to share your experience. We apologize for the inconvenience, and we will escalate the matter to our Drive team for review.

    • Mei m

      Date: 08/09/2025

      I relied on the information on the AARP website to be accurate. AARP website shows member benefits including restaurant coupons and discounts. AARP website contains a coupon of 10% off total bill for New China Buffet on *************, **. The coupon expires 14 day from the date of printing of the coupon. Today, I printed the coupon and dined at the food establishment on the same date. However, upon presenting the coupon to New China Buffet, they declined the coupon and advised that they neither authorized nor paid AARP regarding any coupons. As a matter of fact, they stopped promoting the restaurant with coupons for quite some time. New China Buffet admits that they have had other customers tried using coupons but they do not honor them. They do not feel that it is their responsibility to ask AARP to take down the 10% coupon from their website. There is only one New China Buffet on *************. The restaurant has relocated from their old location to a new location for a few years now. This is deceptive practice of AARP advertising member benefits but provide fictitious discounts to its members.

      AARP

      Date: 08/14/2025

      Dear *** ***. We are very sorry to hear about your recent experience. We have escalated the matter to our membership team for further review.Sincerely,***** AARP, *************

      AARP

      Date: 08/14/2025

      AARP partners with a third-party provider, ******************, to source the coupons offered to our members. ****************** is responsible for managing merchant participation in the Entertainment coupon program.We will notify ****************** about this complaint so they can investigate the issue directly with the merchant. If the merchant is removed from the program, the associated coupon discount will no longer be available to our members.

      AARP

      Date: 08/19/2025

      Thank you for contacting AARP through the Better Business Bureau comment section. We have received your complaint and are sorry to hear about your experience. In an attempt to assist, I have reached out to the Member Coupon Offers Team for additional insight and handling of your concerns. Once I have heard back from them, I will be following up with you. Thank you for bringing your concerns to our attention.

    • Martha R

      Date: 07/27/2025

      AARP Customer ********************** and support of its members is deplorable. They support and have a relationship with United Healthcare, who are equally inept. I contacted AARP to help me with an issue/refund from UHC and I got absolutely no assistance whatsoever. *** told me I would receive a refund for a dental service but they lied and AARP was no help. I have UHC for my Medicare coverage now but will be leaving *** in October. I will also never renew my AARP membership. AARP does nothing but take your money. In no way are they supportive. ***, The BBB is an awesome organization, they have helped me in many ways in the past several years.

      AARP

      Date: 07/31/2025

      Thank you for contacting AARP through the Better Business Bureau comment section. We have received your complaint and are sorry to hear about your experience. In an attempt to assist, I have sent you an email for additional information. Thank you for bringing your concerns to our attention.

    • Patrick N

      Date: 07/25/2025

      People PLEASE DO NOT JOIN THIS ORGANIZATION. Save yourself money , aggravation and deception. I was with these people for 7 ( SEVEN. ) years and they did nothing but take my money and make me all kinds of promises that they didnt keep. This is your FAIR WARNING , take heed

      AARP

      Date: 07/29/2025

      Good morning,We are sorry to hear about your recent issues with Rewards access. A member from our team will reach out to you shortly.-*****

    • Inez K

      Date: 07/16/2025

      Why would AARP endorse United Healthcare when they are notorious for not providing medical treatment and coverage? Is this a joke - makes me wonder about AARP. United Healthcare's CREO got killed for their unethical business practices and AARP is endorsing them? Time to quit AARP

      AARP

      Date: 07/22/2025

      Thank you for contacting AARP through the Better Business Bureau comment section. We have received your complaint and are sorry to hear about your experience. In an attempt to assist, I have sent you an email for additional information. Thank you for bringing your concerns to our attention.

    • Richard M

      Date: 07/10/2025

      Disappointed in AARP for their recommendation of ****************** turns out they are nothing more than a bait and switch company gave me a quote for home insurance and after I home inspection quote went up substantially I had given the same information before and after stay away from this company

      AARP

      Date: 07/18/2025

      Thank you for contacting AARP through the Better Business Bureau comment section. We have received your complaint and are sorry to hear about your experience. In an attempt to assist, I have reached out to an Escalations Team we work with at The Hartford for additional insight and handling into your concerns. Once I have heard back from them, I will also be following up with you. Thank you for bringing your concerns to our attention.

    • Denise D

      Date: 06/20/2025

      After 17 years of loyal membership, my AARP rewards account was not functioning properly. Spent months trying to get things resolved. Followed all of the guidance. Then I got an email saying I was in violation, implying I was gaming or using some computer program to earn rewards. All I did was enthusiastically complete as many activities as the program allows. Now they have deactivated my account and there is no way to reach anyone. They are deactivated all of the points earned over years.

    • Angela S

      Date: 06/14/2025

      Why is AARP allowing Copyright Violations on their **************** Board?This member has been doing this for years in the Our Front Porch Forum.THREADS HE POSTS TO in this forum are listed below.(1) Coffee! As soon as the ******** Page named COFFEE AND QUOTES post their DAILY PICTURE, he copies it WITHOUT THEIR PERMISSION onto the AARP **************** Board. Their NAME IS ON ALL PICTURES so he knows he is stealing their material. This ******** Page is owned by **********. This DAILY STEALING of their material needs to cease!!!(2) Lighthouses of the world.(3) 1923 - 1973 Do You Remember.(4) Interesting Things We've Seen On The Internet.(5) Daily Qoute II.(6) Funny Stories and Life Experiences.

    • Keith

      Date: 06/03/2025

      Had AARP The Hartford for around 5 years and recently got rid of the auto insurance due to poor customer ********************** relating to a auto accident claim on 11-10-2024. The Hartford drug their feet on handling my hot-and-run claim auto body shop amendments and ran up my costs by over ********. The attitude of AARP The Hartford claim handlers was pathetic,

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