Business ProfileforBT Shipping, LLC

In June 2020, BBB contacted BT Shipping, LLC. about its business practices, as BBB had received significant complaint activity involving a large number of products using addresses owned, operated, and/or affiliated with the business. According to information in BBB files, these products have had their orders fulfilled and shipped by BT Shipping, LLC. Complaint activity and advertising practices are consistent across most of the product lines. BBB files indicate that the product lines have a pattern of complaints concerning unauthorized and/or unexpected charges and unresolved refund disputes. Complaints filed by consumers state that they signed up for what they thought was a free trial of a product and later discovered additional unauthorized and/or unexpected charges to their credit cards for additional amounts. In reviewing the advertising practices of the product lines, BBB has determined that the advertising used for most products makes no disclosure or has inadequate disclosure that customers are signing up for a continuity program. Also, many product lines have used fake celebrity endorsements of the products in the advertising (a list of celebrities used in conjunction with such advertising is provided later in this BBB profile). BBB's experience is that a product line is marketed for a period of time until it generates significant complaint activity, at which time that product line is discontinued. BBB has requested that the business provide a list of the business names, contact information, and owners, however the business has declined. BBB's rating for BT Shipping, LLC reflects BBB's concerns with the business's practices. According to information in BBB files, BT Shipping, LLC appears to be a hub for problematic online sellers to conduct business. BT Shipping, LLC has knowledge that it has, as customers, many online sellers that are using deceptive practices to enroll consumers into continuity programs. The Fulfillment Lab chooses to continue to do business with these customers, profiting off of their financial successes that are born from these deceptive practices. Many of the product lines are using fake celebrity endorsements in their advertising. BBB has received complaints involving these celebrities who have been victimized: Alex Trebek American Pickers Blake Shelton Cher Dr. Oz Dr. Phil Drew Carey Facebook Garth Brooks George Strait Harvard Doctors Joanna Gaines Kirk Cameron Lady Gaga Lagina brothers of The Curse of Oak Island Luke Bryan Meryl Streep Michael J Fox Mike Wolfe Oprah Winfrey Paul Newman Peyton Manning Phil Mickelson Rachel Ray Sam Elliot Dr.Sanjay Gupey Shaquile O'Neil Shark Tank Steve Harvey Tiger Woods Tom Hanks Tony Romo Willie Nelson Yahoo The following addresses are used by product lines that have their orders fulfilled and shipped by BT Shipping, LLC: 405 S Dale Mabry Hwy Suite 301 Tampa, FL. 33609 PO Box 152212 Tampa, FL. 33684 PO Box 15911 Tampa, FL. 33684 The following product lines and/or business names are identified with having had their orders fulfilled and shipped by BT Shipping, LLC: Ascend Male Boost Activeformulaeyeserum Allure Wrinkle Cream American Pro Now Angeletta SkinAngel Etta Cream 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