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Customer Review Ratings
Average of 3,357 Customer Reviews
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Review fromReginald L
Date: 09/24/2025
5 starsMuch more pleasant talking with representative whom was very helpful. Away from computer, which was necessary to complete details. Thought it would take much longer by phone and I was wrong. Enjoyed customer service.
CarShield
Date: 09/25/2025
Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer RelationsReview fromLaurie J
Date: 09/23/2025
5 starsVery satisfied with Car Shield they paid for everything . It is worth the moneyCarShield
Date: 09/24/2025
Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer RelationsReview fromTheo R
Date: 09/23/2025
5 starsMy representative was very helpful and assured me that Car Shield was alegit company. She was very helpful.CarShield
Date: 09/24/2025
Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer RelationsReview fromIvan W
Date: 09/22/2025
5 starsGreat So Far have not had a problem getting covered repairs approved.CarShield
Date: 09/23/2025
Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer RelationsReview fromJulio M
Date: 09/22/2025
1 starBad not cover like says have warranty over a year just to tell me won’t cover my engineCarShield
Date: 09/25/2025
CarShield requested that the Administrator of your *************** Contract examine your claim based on the review you have provided. The results of this investigation indicate that the claim was adjudicated correctly according to specific terms and exclusions of the *************** Contract. - Customer RelationsReview fromJoan R
Date: 09/22/2025
5 starsAttentive, Informative, friendly, Polite, openly concerned for my understanding of what they are covering in my policy.CarShield
Date: 09/23/2025
Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer RelationsReview fromNicky C
Date: 09/22/2025
1 starI've had car shield for 3 yrs to find out they dropped my coverage because to old of vehicle or the miles to high but still took out there monthly payments how do it get some of my money back from when my coverage was dropped but still collecting there paymentsCarShield
Date: 09/23/2025
A member of our legal team will be reaching out to you. - Customer RelationsReview fromJabaria D
Date: 09/21/2025
1 starI've paid over $5K in warranty fees to this company, only to be told when I needed them that they don't cover "rubber hoses"...most of what is under my hood would be considered "rubber hoses". Feel like I've been ripped off for the past 4 years. Canceling this ASAP and keeping my $189/month in my pocket, since I'm having to pay for all my repairs to my truck out of pocket anyways...CarShield
Date: 09/24/2025
CarShield requested that the Administrator of your *************** Contract examine your claim based on the review you have provided. The results of this investigation indicate that the claim was adjudicated correctly according to specific terms and exclusions of the *************** Contract. - Customer RelationsReview fromAnn A
Date: 09/21/2025
5 starsI have used CarShield a few times. They are always helpful. **************** is very good and took care of me in a timely manor.CarShield
Date: 09/23/2025
Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer RelationsReview fromLeslie G
Date: 09/19/2025
1 starPaid diligently for coverage kn our only vehicle. When we needed a repair we.were told it would be 3 ton7 days before an adjustor could ******* the dealerahip to look at the car. We explained we couldn't be without a vehicle a d not once.was an option given to us other than leave it and they would get to it when they could. We were.told.we could pay out of pocket and the adjuster would.look at the part and determine if we were eligible.for a .refund. we did that. Now they say we.should have gotten a rental a since.we.paid, they closed the case and advised the dealership tondiscard.the part as .they wouldn't be coming out. We.spent thousands if dollars.for this service.only to have them not even consider assisting us as.promosed. now.we are out the monthly charges as well as the repair cost.CarShield
Date: 09/22/2025
Based on the name and email address provided in your review, we are unable to locate your contract. Please email ******************************* with your contract number so that we can properly address your concerns.We look forward to hearing from you. -Customer Relations
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