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Business Profile

Contact Lenses

Lens.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Contact Lenses.

Reviews

This profile includes reviews for Lens.com, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lens.com, Inc. has 4 locations, listed below.

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    Customer Review Ratings

    2.78

    Average of 698 Customer Reviews

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    Review Details

    • Mary B

      Date: 03/19/2025

      Buying lenses from here for years. Very happy with service.

    • Kathy K

      Date: 03/19/2025

      The total amount is incorrect. I only ordered 4 boxestotal

    • Nancy A

      Date: 03/18/2025

      I would have given the site five stars. However, the site is VERY slow, and has been for at least the last five years. I hope this issue improves.

    • Timm D

      Date: 03/18/2025

      Overall great experience. Good price. Easy to use website. Thanks

    • SHANNON D

      Date: 03/17/2025

      Terrible. I submitted an order and they sent the wrong prescription and then would not refund it. They claimed it was because my doctor didn't respond to them within 8 hours to confirm, but the prescription they sent them was CORRECT, so how does this have anything to do with them sending the wrong prescription? Additionally, customer service was impossible and rude. I recommend that you order elsewhere. If I could give them negative stars, I would.

    • Victor D

      Date: 03/16/2025

      Easy to order. Price was great looking to try out the contacts when they are delivered.

    • Tanda B

      Date: 03/14/2025

      Lens.com is my go to contact lens supplier - fast service!

    • DIANNE B

      Date: 03/14/2025

      Very easy to order. I still haven't received my rebate card from the last order. It seems to take a while to be mailed.

    • Charles L

      Date: 03/14/2025

      Easy to order fast and reliable. Have used several times over many years. Great company.

    • Bart O

      Date: 03/13/2025

      Taxes and fees seem excessive but otherwise very easy to order.

    Lens.com, Inc. is NOT a BBB Accredited Business.

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