Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Veneers

PopOnSmiles, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Veneers.

Reviews

Customer Review Ratings

3.28/5 stars

Average of 360 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRonald L

    Date: 06/13/2022

    5 stars

    Ronald L

    Date: 06/13/2022

    I am very happy and satisfied with the whole process from start to finish with my pop on veneers. My veneers feel great and look fantastic to wear all day. I have referred veneers to some of my family members also. I can finally show my smile again and would definitely recommend them to anyone.

    PopOnSmiles, LLC

    Date: 06/27/2022

    Wonderful ******! Thats the best compliment and review! ???? Were thrilled to hear you love your Pop On Veneers and that youre referring others! Its an honor to be a part of your smile journey! Welcome to the Pop On Family! ? Thank you for choosing Pop On Veneers!
  • Review fromLaura E

    Date: 06/11/2022

    5 stars

    Laura E

    Date: 06/11/2022

    Very happy with! Amazing very great quality fast shipping awesome service I'm so glad they made my smile beautiful again easy and fits nicely love them, highly recommend, it's the best ever!

    PopOnSmiles, LLC

    Date: 06/27/2022

    Hooray *****! ??????! We're so glad you love your veneers! ??Its an honor to be a part of your smile journey! Welcome to the Pop On Family! ? Thank you for your review and for choosing Pop On Veneers!
  • Review fromjimmie m

    Date: 06/06/2022

    5 stars

    jimmie m

    Date: 06/06/2022

    Pop On Veneers have been a lifesaver for me. This is by far the best alternative option for those on a budget, who want to achieve the perfect movie star smile. All my **************** had nothing but praises to give me once seeing my new smile. Highly recommend others give them a chance!

    PopOnSmiles, LLC

    Date: 06/27/2022

    Hooray ******!! We're so glad you love your veneers! Its an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
  • Review fromvonnie M

    Date: 06/05/2022

    5 stars

    vonnie M

    Date: 06/05/2022

    Experience was very delightful staff was nice all an all I'll give a 10

    PopOnSmiles, LLC

    Date: 06/27/2022

    Thank you for your review ******! We're so glad you came in to make your impressions at POP ON in ***! Your smile is in the making! Please let us know if you have any questions along the way! We're here for you! Have a great day!!
  • Review fromDanielle m

    Date: 06/04/2022

    1 star
    I was really looking forward to these as Im not financially able to get the dental work I need done right now with a new baby. I had no issues with the imprints, got emails every step of the way with updates, and when the veneers finally arrived I thought it was some sort of joke. The veneer itself had a large ridge all along the gumline, and the "mature tan" that I ordered (because I'm 41 and don't bleach my teeth) was a **********************. The teeth themselves looked like something you would pair with a dopey Halloween costume. They're horse teeth. I put them on anyway, thinking I was just being rash and they immediately cut into my gums, causing them to bleed. I cannot justify spending $500 on plastic horse teeth that will cause an injury and infection. Like another person reported, the impressions were painful for me and not something I'm going to do again. I contacted customer service via email and told them the issue and that I wanted to be refunded (they do swear by a guarantee) and unlike all the other emails I'd sent and received a response immediately, I got nothing. And still nothing. I'm disputing the charge with my credit card company. I was paying for a product that was supposed to enhance my smile and be comfortable, not something that would tear my mouth apart and make me look like Doofus. The color shown online is NOTHING like the chronic cigarette smoker color I got. Very disappointing and misleading. And now, untrustworthy. Don't swear by something and then just ghost a customer. That screams unprofessionalism.
  • Review fromLee H

    Date: 06/01/2022

    5 stars

    Lee H

    Date: 06/01/2022

    Great service,I messed up my order they refunded it instantly, then fixed my order like I asked.they were fair,honest and easy to do busy with.i have already ordered 3 times..fantastic product and service

    PopOnSmiles, LLC

    Date: 06/27/2022

    Hooray ***! We're so excited to hear that you love your new smile!! Thank you for complimenting our customer service team! Its an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
  • Review fromRobert B

    Date: 05/30/2022

    5 stars

    Robert B

    Date: 05/30/2022

    I love the service and product. When i wear my veneers my teeth and smile look perfect. I would recommend them to everyone.

    PopOnSmiles, LLC

    Date: 06/27/2022

    Hooray ******!! We're so glad you love your veneers! Its an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
  • Review fromAngela H.

    Date: 05/28/2022

    1 star

    Angela H.

    Date: 05/28/2022

    After much research, I ordered my veneers in January 2022. I had difficulty getting the mold right, but finally April 7, 2022 my molds were accepted by Pop On Veneers. The veneers were scheduled to arrive in approximately two weeks. After a month passed, I reached out to them and received no response. I then asked ****** credit to reverse the charge. Pop On told ****** they'd already been sent. Not true. I have appealed twice, but to this day I have not received the veneers and the charge remains on my account.

    PopOnSmiles, LLC

    Date: 06/27/2022

    Thank you for your feedback ******. We're honored to have been chosen by so many customers to venture on their smile journey together and were proud to continue delivering thousands of smiles with raving reviews. ************************************** . We appreciate the feedback from our customers, as thats how we continuously improve our product design technique and continuously improve our services. We are having trouble finding your order, so can you please email ******************************* so we can address some of your concerns? Our veneers come with a guarantee, and we always offer a refund as described in our Pop On Promise **************************************. We're here for you every step of the way! Please reach out to us directly at ******************************* Have a wonderful day!

    Angela H.

    Date: 07/04/2022

    PoponVeneers sends glowing, thoughtful, encouraging emails. However, none of what they say holds true. Although, they told ****** credit, the veneers had been delivered, their email to me said they would only be delivered after I withdraw my complaint and even then, it would take three more months. My order was placed and paid in full in January 2022.
  • Review fromMichele R

    Date: 05/25/2022

    1 star

    Michele R

    Date: 05/25/2022

    Definitely not worth the money I was trying to save its not logical I wore these one time lost 500$ and ended up paying another 7,000$ to have top dentures. I did however give one star for they did give me a 50 gift card for a review they didnt use to my knowledge I also did a video for that 50 and warned take your 500$ to the dentist at least it will be spent in what your teeth probably really need ?? Waste of your money ??

    PopOnSmiles, LLC

    Date: 05/28/2022

    Thank you for your feedback *******. We're honored to have been chosen by so many customers to venture on their smile journey together and were proud to continue delivering thousands of smiles with raving reviews. ************************************** . We appreciate the feedback from our customers, as thats how we continuously improve our product design technique and continuously improve our services. We are having trouble finding your order, so can you please email ******************************* so we can address some of your concerns? Our veneers come with a guarantee, and we always offer a refund as described in our Pop On Promise **************************************. We're here for you every step of the way! Please reach out to us directly at ******************************* Have a wonderful day!
  • Review fromDiane L.

    Date: 05/23/2022

    1 star

    Diane L.

    Date: 05/23/2022

    First I must tell you about the popon veneers customer service these people have a number on their site if you have any questions to call,I must tell you if you call the numbers you on hold by an automated machine for ever and then automated answer telling you all customers service is on another call go to the website for help ok.when go to the website and you send in the problem they said someone will get back to you in 24hrs that 24hrs will pass days and still waiting ok I received my popon veneers on Friday may 20th and I try them on immediately I noticed where they were too tight on my teeth very very painful I try to eat with it felt like I have a toothache so I contract them on their website with the problem I do what they said I should.**** this is my first remake with them that I received my first order with them and they remake but am still having problems with the popon veneers so I told them in my complaint online that I needed a refund back from them am here waiting on their reply to start my return process to them but no communication from them they also said i have ************************************************************************************** to get to them so my mind can be free I am frustrated with them very very bad customer service they got no communication skills at all thank you for listening God bless.

    PopOnSmiles, LLC

    Date: 05/28/2022

    Hi *****! We are so sorry to hear this. At Pop On Veneers, we aim to give our customers the best experience as possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. We're thrilled that many of our customers enjoy celebrating their new smiles with Pop On Veneers and they share wonderful feedback. We're honored to have delivered thousands of smiles with raving reviews. We're very grateful to the many customers that share their experience! ************************************** We're always here to help! It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you. Certainly reach out to us if we can help in any way. We're here for you! Have a wonderful day.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.