Concert Promoters
Country ThunderFind BBB Accredited Businesses in Concert Promoters.
Reviews
2 Customer Reviews
Review from Kathy G
1 star12/12/2023
If you are disabled, suggest NOT attending. CT provides a VERY small space (considering the # of overall attendees) and it is not well monitored/staffed. It's unfortunate that some may be taking advantage of the accommodations for disabled by setting up chairs early in the day, leaving them empty throughout the day, only to show up for the headline acts in the evening. It was so sad to see several disabled parked on the grass next to the platform because there was no place to maneuver their scooters/wheelchairs. All other festivals I've attended either provide chairs or have a "take your chair with you if you're leaving" policy to avoid this type of situation. I have attempted MANY times to discuss this with CT "customer care", and they do not respond/care. Also, the "ADA Restroom" is used by the reserved seating folks as well, so expect VERY long lines as the evening progresses.
Country Thunder Response
12/14/2023
Hi *****,
We have done our best to communicate with you, but we are unsure what kind of resolution you are seeking. You have been in communication with every member of our Customer Care team. We understand you were unhappy with your experience at Country Thunder Arizona, and we have used your feedback to make changes for our 2024 season.
It is our understanding that your need for accessibiilty was temporary, due to a recent prodcedure. You have also expressed that you will not be joining us at any future events. Please let us know how we can help resolve this matter.
Review from Pennie J
1 star07/26/2022
Country Thunder in Twin Lakes, WI on Saturday July 23, 2022 had to be evacuated due to heavy storms and lightning. Not one staff member helped anyone exit safely!! Mother's were running with small children and ZERO HELP from staff. This event has went from a great time to nothing but trash!! Drunk, half nude people...absolutely disgusting!! And when did CT become so political? The disgusting political signs along with the trashy behavior is a down right shame!! No safety, no staff help, people fighting over politics = Country Thunder will never get any more of my hard earned money and many others feel the same!!! SHAME ON YOU COUNTRY THUNDER!!!Country Thunder Response
07/29/2022
Hi ******,
We made an announcement to evacuate the festival bowl due to an oncoming storm and encouraged fans to exit to their vehicles or campsites quickly. Our security and festival staff helped to direct fans out of the festival bowl. We know we had many fans who did not want to leave their spots! We were lucky and the storm did not develop at the event.
We know many of our fans chose to share their political beliefs, but we do not align with a political party.Customer Response
07/29/2022
I'm sorry, but I did not see one staff person helping anyone. All that happened is beverage tents shut down immediately and told people to leave. As for the political situation, I've watched how the fighting and arguments have escalated over the last few years. I'm not blaming CT for the unrest we have in this country but I do believe it's time for you to address it. Many people feel the same way. We don't feel safe attending wonderful events like CT! I'm from Nashville so I understand a lot of it but enough is enough!! I've attended CT on and off since it's inception and loved it but sooner or later, my safety has to be priority! Enough is enough!!
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