We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mailing Services

FedEx Corporation

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for FedEx Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

FedEx Corporation has 987 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.07

    Average of 6,628 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Leilani B

      Date: 04/28/2025

      Package shipped FedEx Express on 4/16/25 & delivery date was 4/18/25. I wait at home all day only to check tracking in the afternoon and it says they tried to deliver... I've been home ALL DAY and nobody EVER tried to deliver! Rinse and repeat and this happens for several days in a row... wait, check tracking, says tried to deliver, nobody ever came! This company is absolutely the worst! Contacted customer service twice and was told they were creating a ticket to have it delivered immediately, no delivery! Called customer service again only to find out no ticket was ever created! Try to complain or speak to a manager? Nobody gives a darn! Nobody will help and here it is 10 days after the original delivery date and they're saying they're going to return to sender. WTH!? WORST DELIVERY SERVICE AVAILABLE! Then they say I need my door tag to pick it up at some warehouse.... there's no door tag because nobody EVER TRIED TO DELIVER IT!!!

    • Reva M

      Date: 04/26/2025

      I would love to be able to write a rave review, however, I'm so upset right now. I never use Fed Ex on my own, but when I order from somewhere that uses them, I have no choice. The estimated delivery time is NEVER even close to accurate. Yes, I understand "estimated", but there's been too many days I've wasted just waiting on a package that shows up late evening or a couple times not till the next day, when my "estimated delivery time" was at 1:40pm!!!!! I cannot say one good thing about this service! I get it, things happen... But every single time??? Come on!

    • Santorria A

      Date: 04/26/2025

      Worst delivery service ever! Two packs from two different places, they were placed on two different dates lost or stolen by FedEx!

    • Jade T

      Date: 04/26/2025

      Absolute trash. My package has been in ******** since April 23rd, 2025. Didnt go out for delivery until the 24th then was never delivered! Tracking updates delivery to April 25th, goes out for delivery and again never makes it to my doorstep and again delivery has updated for Monday April 29th!!!! I ordered on the 17th!! I dont get a lot of stuff delivered through FedEx but every time I do its a problem and a hassle

    • Mayra C

      Date: 04/25/2025

      I have a package schedule for today, April 25th. I told the FedEx driver that usually comes to my house that I was waiting for a package on Friday. He said is my day off I will let the other driver know to leave at your door. But NO, the driver was so lazy he left it at my front steps. A big, heavy box. He could go up 4 steps. Had neighbors calling me about the box because some one can steal it.This is very bad service and them he takes a picture and say he left it at the front door. Called FedEx and made a complaint.

    • Brad E

      Date: 04/25/2025

      Sat all day waiting for a package that I had to sign for only to have a "we tried to deliver" lie. I sat at the business from 10 am until 5:58 pm only to see a lie posted by the delivery driver on a Friday afternoon at 5:21 saying that they attempted to deliver a package that has a signature requirement by the shipper. Fed Ex is quite possibly the worst delivery business I have encountered. When you call, all you get is a "bot" that walks you in circles about the issue without resolving it.

    • Chris L

      Date: 04/25/2025

      I would give 0 stars if I could. We were expecting a package to be delivered and received a text that it had been delivered at 9:30 4/24/25 while we were home. We checked at the unoccupied house next door as some of our packages have been delivered there despite it having no mailbox nor house number. Our house number is on our mailbox which is next to the driveway. A photo was sent with the text and the package was next to a wrought iron door which we don't have. A man who lives 2 streets over just brought it (thank goodness for honesty!) Fortunately not all the drivers are bad and some have even handed our packages to us. Absolutely terrible service!

    • Thomas S

      Date: 04/25/2025

      FED Ex is the most incompetent company. *** Delivers to us, **** delivers, Fed Ex constantly returns our product indicating that the address that the shipper is mailing to is incorrect. When I asked about the address that they sent it to, they said that they can't tell me. FEDEX is full of liars. Why would the address that the shipper is sending it to be a secret, especially when the products are returned to the shipper. I would leave no stars if possible.

    • Vi M

      Date: 04/25/2025

      When above and beyond to get my packages to me, even with me s******* up my address multiple times. I wish I retained names of all those I spoke with on the phone, they were all super polite and professional.

    • Derek M

      Date: 04/25/2025

      Horrible customer service. False delivery estimates. Wish I could ***** ****.

    FedEx Corporation is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.