Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/24/2022

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On june 20th, 2022, I posted a free job on the website www.indeed.com (like they mention on their website) and on june 23, 2022 I received an invoice for the amount of $3,040 dollars. I knew this was clearly an error. When I posted, I tried to contact them to make sure I will not be billed without any luck. I never authorize charges on my account. I cannot pay that and I do not have that kind of money. I cannot reach the company to resolve this problem. Their website is misleading and a scam.

  

  Business Response

  Date: 06/30/2022

  Hi Oriani & BBB, 
  
  The charge in the account is from the "Online Tutor-Remote" job posting that was created on 6/20 as a sponsored job posting. This job posting was set up with an application goal of 80 applications, and the cost per application was $38 per application, here is the performance report for reference: https://employers.indeed.com/j#applications-report?id=************
  
  To learn more about the pricing model and when to expect charges, please reference this link: https://indeed.force.com/employerSupport1/s/article/What-is-cost-per-application-pricing?language=en
  
  As a one-time courtesy, our finance team was able to wipe the balance of $3,040.00 on the backend. This will not be charged through and the invoice will update on the Billing Summary page. If you have additional questions about the account or need further assistance please reach out to [email protected] or call **************. Our support teams are available Monday through Friday from 8:00 a.m. to 8:00 p.m. (ET).
  
  Thank you, 
  
  Indeed Support 
  
  
  
  
  

  Customer Answer

  Date: 06/30/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  *************************

• Initial Complaint

  Date:06/21/2022

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In May I placed jobs on Indeed and my account was disabled by Indeed. This caused me not to be able to post jobs or see my applicants. I requested my account to be restored, but Indeed denied the request but kept taking my money. I request that all funds be returned to my account.

  

  Business Response

  Date: 06/22/2022

  Hello ****** and the BBB, 
  
  To explain, it is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status that you were experiencing. 
  
  After further investigation of the account, the jobs were live on the site from *** 2 - *** 5. This is the only time that charges were accrued. When the account was flagged for additional moderation the jobs were no longer live and no additional charges were accrued. However, as Indeed works on a post-pay billing cycle the charges accrued in *** were billed to you in June. I did connect with our internal moderation team and they were able to re-review the account and verify it. You can now login and review each candidate that applied. I have also placed a $1,500 credit to the account that can be used towards future spend. 
  
  As the client now has access to view and respond to candidates they paid for and a promotional credit has been placed on the account, we consider this issue resolved. 
  
  Best regards,
  ***************************
  Team Lead, Social Media
  Indeed - We help people get jobs.

  Customer Answer

  Date: 06/25/2022

  Complaint: 17456457
  
  I am rejecting this response because:  I will not be using Indeed.  I just want the funds send back to my account.  
  
  Regards,
  
  ***********************

  

  Business Response

  Date: 06/27/2022

  Hello ****** and the BBB, 
  
  As the client no longer wants to use Indeed I have refunded them in the amount of $2,355.00 and removed the promotional credit. All jobs are currently paused so no additional charges will be accrued. If the client does wish to use Indeed moving forward no future refunds will be granted, however, I'd be happy to add a $500 promotional credit at a later date. 
  
  As a refund has been processed we consider this issue resolved. 
  
  Best regards,
  ***************************
  Team Lead, Social Media
  Indeed - We help people get jobs.

  Customer Answer

  Date: 07/01/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  ***********************

• Initial Complaint

  Date:06/20/2022

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am a business that used Indeed to hire staff. When I set up the account, there were first, no clear pricing policies to control my cost during the hiring process, because I am a true small business that has to monitor our overhead because our profit margins are getting less and less. So, with this said, I have no choice but to use these types of services to hire because it is the norm in our industry. As I started going through the hiring of employees thru Indeed, I get charged ridiculous prices, so I filed a complaint to my Indeed **** ************************** I told him many times, I don't want to be charged the highest rate for the reasons I stated above. I also told him to monitor my charges and tell me before I get charged so I don't overspend for this service. Well, he did not do that and allowed the system to charge me the highest rates they have. To this day, I have been charged $2000 for employees that I hired thru Indeed and are no longer working for me for many reasons. So, I closed out all the hiring posts so I will not get charged anymore. Apparently, I get this $37.18 charge to my account that came from nowhere. Why with the hiring posts closed out, why was I charged this? Also, why wasn't I told about this charge before I was charged? This is a charge that was not stated at the beginning of the setup process. I automatically was charged and I want this refunded and I want my whole Indeed account closed out permanently. I will no longer use this company ever again for the reason of pricing disclosure policies. They are taking advantage of small businesses like mine and we are already in the red with our overhead.

  

  Business Response

  Date: 06/22/2022

  Hi **** and the BBB, **** has been directly communicating by email with one of his dedicated representatives on his account, ****** who has been assisting him with billing issues on the account. **** was not aware that he would be charged once more on the account after closing his jobs in May. ***** explained how the charge of $37.18 that went through on June 1, 2022, was due to May advertisment activity. Indeed works on a post-pay billing cycle meaning that charges that accrue in one month do not get charged until the following month on the 1st. That was the case on ****** account. **** stated he no longer wished to continue with the account, a final refund of $37.18 was processed. ***** explained via email that he should see that refund within the next 3-5 business days, she explained all jobs are closed and there is no balance for ***** The account has also been fully disabled as **** requested/confirmed via email. As a final refund has been processed and the account is disabled, we consider this issue resolved. Kind regards, *****.

  Customer Answer

  Date: 06/22/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  *********************

• Initial Complaint

  Date:06/17/2022

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  date of transaction 06/17/2022 Amount charged $1320 We posted a job listing and we started getting charged and bombarded with applications we have submitted multiple support tickets and none has reached out to us. No contract or agreement was singed and they are saying they we owe them almost 4k

  

  Business Response

  Date: 06/27/2022

  Hi Brayan & The BBB, 
  
  
  Thank you for your patience. The finance team was able to wipe the balance on the account and our technical teams are now waiting for confirmation that the balance appearing in the account is an interface issue and that nothing will charge through if a card is uploaded. This is to ensure a refund can be provided and that the previous balance will not charge through. An Indeed Customer Support representative, *********************, and their manager have been diligently working on this and will be following up as soon as they have an update from the technical teams. We have included the information below for reference: 
  
  *********************
  Specialist, Client Optimization
  [email protected]
  
  There is no additional action we are able to take on our end as our teams have already escalated the request and the balance and additional invoice will be taken care of. 
  
  Thank you, 
  
  Indeed Support 
  

• Initial Complaint

  Date:06/16/2022

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have attempted to resolve the issue with Indeed for months. The company is inappropriately combining two separate companies on their website, creating confusion among our staff and job candidates. Creation Station Dance ****** and Creation Station Dance in CA are TWO DIFFERENT COMPANIES. They should not be represented together on the employers website. I have sent emails, requested the issues be escalated, was promised the Manager of ****** Services, ************************* would call back and there has not been a call. Indeed is misrepresenting our company and needs to corrected IMMEDIATELY.*********************** and *********************** were unprofessional and not helpful in any way to resolve this. I will not work with them again. EVER. ************************* never returned the phone call after being assured he would respond the same day. I have now had to escalate it to *********************, Sr. ******** At this time the issue is still unresolved. HELP! REMOVE THE COMPANY PAGE OR REMOVE THE CA ********************** INFORMATION FROM MY COMPANY PAGE FOR ******

  

  Business Response

  Date: 06/29/2022

  Hi ******* & the BBB,

  ******* has been in communication with one of Indeeds Sales Directors in an effort to resolve this complaint.
  

  After investigation, it was found that the reviews in question are appearing on the correct page and are not violating our guidelines so will therefore not be removed.
  

  While this outcome may not be to Heathers satisfaction, this was thoroughly investigated and our policies regarding our Company Pages were explained in an effort to advise how this has occurred.
  

  If ******* has any further questions or issues she is welcome to follow up with the Sales Director she has been communicating with or contact us on [email protected].
  

  Kind regards,
  *************************
  Senior ************ Specialist
  On behalf of Indeed Ireland Operations Limited
  Indeed - How the world works.
  

  
  

• Initial Complaint

  Date:06/15/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  After visiting this website I was shocked to see how many others have been scammed by Indeed. My organization was fraudulently charged over $550 without our knowledge or consent. We didn't even get a single application for any of our job postings. When I tried to resolve the issue, "customer service" offered me a credit, then only a partial refund. After reading these reviews and speaking with the BBB I learned that Indeed regularly has to refund far more than our measly $550, therefore I have gone back to Indeed seeking a full return. I was forwarded to another department that will get back to me in 3-5 days....Isn't it awful that a business who is supposed to be helping others takes advantage of smaller companies for their own benefit? Someone really needs to do something about this.

  

  Business Response

  Date: 06/16/2022

  Hello ********* and the BBB, 
  
  I worked with the client directly via email and provided a full refund in the amount of $308.67. Per the client's request, I also removed the last 4 digits of the credit card on file. I informed the client that moving forward the account will no longer be eligible for refunds or credits.
  
  As the client has been provided a refund, I consider this issue resolved. 
  
  Best regards,
  ***************************
  Team Lead, Social Media
  Indeed - We help people get jobs.

• Initial Complaint

  Date:06/14/2022

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Every time I try and contact Indeed.com, there is no way to actually do so. I need to do so because their website is indicating false information about myself, that needs to be taken off and can directly impede my ability to get a job.

  

  Business Response

  Date: 06/15/2022

  Hi Chant and the BBB, I have been communicating with Chant directly by email to assist him with his assessment inquiries. Chant confirmed his main issue was with the time frame for re-taking assessments, which is 6 months. Along with requesting that all assessments he received low scores be reset again for him to retake. 
  
  It was explained to Chant that we understand his perspective on the matter, explained that employers are the ones that choose to place assessments on jobs and that Indeed cannot control the amount he may need to take. Ultimately, the timeframe to retake assessments is not changeable and applies to all users. He was provided with specific links on how users can reset an assessment if they encountered technical issues and how users can proactively take assessments on their profiles which can assist with scores. 
  
  Indeed cannot reset multiple assessments due to simply low scores. It was offered to Chant that we can reset one assessment as one-time courtesy for a recent assessment that he took for an employer that he received a low score. We requested that he provide us with the full title of the job and the full company name. Chant responded via email declining the reset. 
  
  As the timeframe for retaking assessments is not changeable, links were provided on how to reset an assessment if issues occurred, users can proactively take assessments via their profile and Chant is aware of the information needed to reset one assessment he took recently for an employer that he received a low score, he can respond back via email at any time if he would like to move forward with that. At this time, we consider this issue resolved. 
  
  Kind regards, *****.

  Customer Answer

  Date: 06/15/2022

  Complaint: 17424291
  
  

  I am rejecting this response because: Indeed has an unreasonable wait time with respect to the 'assessments' which do not accurately represent the individual taking them in relation to their job experience, skill sets, talents and knowledge base. These assessments can be detrimental to the point in can cause a potential employer to look at other candidates based on the information I relayed here. This is an unfair situation to place a candidate in where they cannot take these tests on a monthly basis and in addition to that, have the so called tests they are offering, audited by educators specific to the career these assessments are based on to ensure they truly reflect the needs of the employer and again, the industry they are supposed to be based on. Also, this representative is so poor intellectually in relation to having done her due diligence on who I am as an individual who uses Indeed, she is calling me 'Sir' when I am a female. I don't appreciate this either. Initially when I was contacted by this individual from Indeed, I indicated to her I was aware of the half year increment of waiting time in between test taking, and the rest of the information she relayed to me in a redundant manner in her reaction to my request. I told her I already indicated everything you have repeated to me here, why are you giving me data I have already acknowledged to you I am familiar with regarding assessments and Indeed? She said there was a miscommunication which was false. What really happened is she failed to read anything I said and marginalized my issue by saying she may mention what my inquiry was about to others in her organization which means, nothing. Because I asked her to escalate my issue and she never addressed that directly (either). I asked the Indeed rep: ******** am hoping your company doesn't marginalize my point here, with ambiguous corporate speak, terminology or excuses to refrain from my request.' Despite my stating this to her, she did this anyway. Which then forced me to repeat myself in relation to the original issue because, she was not paying attention to my inquiry.
  

  
  

  This issue is not resolved. This organization has placed an unfair burden on the individual who is forced to take a test in order to be considered for a position, and the test is does not accurately reflect the industry it is based on, nor should there be a waiting time of half a year to re-take these 'tests' either. This means in essence, an individual can lose the ability to survive financially because Indeed has created an unfair platform to find a job.
  

  
  

  This is an extremely serious matter. I don't expect this organization to recognize the reality of what I am discussing here, because frankly, they don't care nor do they care to address the topics I have brought up here. In addition to that, it serves them more to not allow testing monthly than it does to do what they are doing now: only allowing it one time a year (the retaking of a 'test'). These tests do not take in to consideration: technology related glitches which have occurred while I was taking a test, the incorrect syntax, grammar and just plain bad writing in relation to some of the questions asked of the participant and a host of other topics I won't bring up here because I could spend an inordinate amount of time doing a bullet point list on the issues in relation to their 'assessments'. Calling something an 'assessment' or a 'test' doesn't mean it is either. So, this issue is more complex than the rep cared to hear about and frankly, I don't think Indeed cares to hear about either.
  

  
  

  Lastly, I have applied over a period of time for hundreds of jobs. I am not about to go through hundreds of jobs to identify which one (there were multiple ones) that could be flagged by me, to retake for one test out of multiple 'tests' that Indeed has regarding various industries and there are many of them.
  

  
  

  I will have to look for a resolution regarding this topic outside of the organization if Indeed does not want to change their once a year policy. Just because it's one person asking for a change doesn't mean my request isn't important. If you did a survey on this, you'd find, the vast majority of the 'test' takers would appreciate being given a reasonable chance to retake these faulty and incorrect assessments again also. It is evident Indeed does not want to be reasonable for job seekers in this area, because they have a job, and aren't worried about this type of situation from their perspective. They need to look at this area in a serious manner as if they are a job seeker also. I doubt Indeed has the empathy or compassion to do this. If they did, they wouldn't have implemented a once a year 'assessment' waiting time to begin with. I don't know whose bright idea it was to disallow monthly testing, or to think up a once a year waiting time, but there is an immense amount of jobs that are newly posted every single day on Indeed which means a few things:

  
  

  1) The job seeker may have brushed up and improved upon their skill sets but they have to wait half a year in order to change the 'assessment' to somewhat accurately reflect their skill sets and knowledge base. This is penalizing the job seeker in an unfair way that is taking opportunity away from them in a direct fashion.

  2) The job seeker will lose the chance at getting a job because a good portion of these jobs to apply for, require these 'assessments'.
  

  3) Indeed may not have an outside organization or a series of specialists that can audit the 'assessments' that were designed to weed out potential candidates. I believe this to be true because if they did, the 'assessments' I took that did not accurately score my job experience, skill sets, talents and knowledge base, were ill written at times and poorly designed also. Even one question that is not well written or designed well, can inaccurately represent the individual taking the ''assessment'. This means, a false level of prejudice has been placed on the job seeker which creates a serious situation for the future of the job seeker by taking them out of the potential candidate pool.

  
  

  There's more, but I'll leave it at that since Indeed does not care to delve into my inquiry at the level it requires and they simply do not care either. The gravity of what I discussed here, will have to be by folks within their organization who want to actually do good and help their clients, not put half of their clientele which are the job seekers at a serious disadvantage. There are more benefits to allowing the retaking of tests on a monthly schedule than not. The inability to see the perspective of a job seeker, is a massive failure and passing of the buck additionally.

  
  Ms. Chant *****

• Initial Complaint

  Date:06/13/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello,I am the owner/operator of a consulting firm that uses Indeed services quite often for our job postings. Roughly two months ago, my company purchased an ATS (applicant tracker system), Loxo. Unfortunately, my company has not been able to use Loxo for its full abilities, due to Indeed's inability to integrate our account to Loxo. Myself and my assistant have attempted to contact *********************** and ******************************* our account executives for the past 60 days and haven't received any response from either party. In early April, *********************** informed my assistant, ******** that our account type would be changing (also without informing me) and that he would reassign us to the another account rep. 60 days later, no one ha contacted us from indeed, and the above parties have not responded to any of our calls our emails. It is imperative that whomever is our account representative that they contact us immediately to get our integration squared away. As a veteran/minority owned small business, we are simply asking for equitable treatment and access to our account representative that should be afforded to us as valuable paying customers. Please contact me to resolve this matter.

  

  Business Response

  Date: 06/20/2022

  Hi ******,  
  
  We received your outreach through the BBB and are happy to assist.  Due to recent changes in the criteria needed for an account to be eligible for assignment, the account will not be assigned dedicated representatives at this time. We apologize for any miscommunication. However, for assistance with the account, you can reach our team at [email protected] or by reaching out to **************. Our support teams are available Monday through Friday from 8:00 a.m. to 8:00 p.m. (ET). 
  
  At this time, we see one job for a ****************** Teacher" in *******, ** coming to Indeed from the Loxo feed. This feed is linked to your indeed account under ***************************** so you are able to sponsor any jobs through the Indeed account. To set up sponsorship for this job please navigate to the "Analytics" tab in the account along the top, and choose "Create a Campaign" from the "Campaigns" menu: https://analytics.indeed.com/simple-campaign. 
  
  For additional assistance please do not hesitate to reach out and we can assist with campaign set up. 

  
  
  Thank you,  
  
  Indeed Support 

• Initial Complaint

  Date:06/10/2022

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I got a notice saying that Indeed did not want for me to apply for jobs on there website. They gave me a cease and desist letter for no reason. I did not do this is a lie someone pretending to be put this up to cause trouble with me.

  Customer Answer

  Date: 06/10/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  Will *******

• Initial Complaint

  Date:06/09/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have posted jobs to indeed 16 times over several years and I have always been very careful not to agree to any membership or sponsorship charges because I have never needed it to get more than enough applicants for the jobs I post. Indeed is now telling me that I clicked a button that said save and continue when I should have clicked on a button that said continue without a budget and that the action of clicking that button automatically resulted in an agreement to be charged for my job posting. They charged me over $533.00 on 5/12/22 and when I contacted them and no one has responded to return my call or email .I hired someone to start that following Monday after closing my open job and they did not show to work that day. But they are now charging the credit card again for ***** on 5/31/22 when I have a closed job account on 5/12/22 . I do not believe that I should have to give them an active credit card when they clearly try hard to manipulate customers into paying for services by tricky language. I do not want to give them an active credit card when it is clear that they can charge whatever they want and have no way to delete charges without subjecting their customers to the risk of giving them an active credit card. I am a very small business and I cant afford this!!

  

  Business Response

  Date: 06/15/2022

  Hello ***** and the BBB, 
  
  We connected with the client's Indeed Account Representative, ****. **** informed us he called the client today to clear up any confusion with their billing and a refund has been provided. 
  
  As the client is now in contact with their representative and the desired settlement has been met, we consider this issue resolved. 
  
  Best regards,
  ***************************
  Team Lead, Social Media
  Indeed - We help people get jobs.