Reviews

Review Details

• Review fromMichael E

  Date: 07/09/2025

  1 star
  VERY disappointed in the quality of ZoomInfo's data. We sent a cancellation email to ZoomInfo in July of 2024, which was confirmed by them, after trying ZoomInfo's service during the first ***** days. Instead of posting a negative review on line, we elected to just notify them via email of our dissatisfaction. We did not request a refund of what we had spent thus far, though we should have. The data is not close to being accurate, in our experience, with most of the information being outdated because company executives were not there any longer, or their cell phones were no longer in service, etc. Cell phone data of company executives was ZoomInfo's selling point used to differentiate themselves from their competitors and why they charged a premium for that info. They boast on line "The ************************* but that is not what we experienced. We discovered the lack of quality immediately, but we charged on thinking that it may get better. We finally came to the conclusion that the data was not worth what they were charging, was a total waste of time, submitted the cancellation notice, and are refusing to pay further because of the poor quality of the product. They have now sent this matter to a collection agency.

• Review fromEric L

  Date: 04/15/2025

  1 star
  Stay away...over-promised, under-delivered, unactionable business contacts and intelligence. So I tried it a couple months, looking for "Insights" or "intent" of businesses looking for my services near me. I got a hit (meaning their IP address showed history searching for my services, supposedly) with a local company. We called asked to speak to their ***resentative, set up a visit, went for the visit and the *** said no-one has looked for your services here and we are currently in a long-term contract with another vendor. Waste of time. We kept trying - in one month, there were only 10 companies that searched for my services in my region. Out of those 10, only 2 were legit. $875/month for two potential contacts. 8 of the illegitimate contacts were assigned to my region because they had an office in the area...none of the contacts were actually in my region. Completely false and misleading B2B search data.I sent a termination notice and breach notice. They had 21 days to respond, they failed to respond or cure, I am relieved of my obligations at this point due to their failure. They are still fighting and threatening collections, even after I followed their contract to a T for a valid termination.They do not honor their contract, even with valid termination clauses. The contracts they put out are difficult to get around, usually 12 month terms, they've written it so it's difficult to cancel and you'll still be liable for the full term. They also slip in an auto-renew clause at 60 days prior to contract expiration. Everything about these guys are shady. Do not sign up, you'd be better off looking in the yellow pages for information on companies.I'd give them 0 Stars if I could.

• Review fromAndrew H

  Date: 03/17/2025

  1 star
  My business is down, so I cancelled my subscription renewal. They keep on emailing and leaving voicemails harassing me for money on the cancelled subscription that I cannot afford.

• Review fromDouglas M

  Date: 03/12/2025

  1 star
  This incompetent band of data thieves has listed erroneous and/or dated information about my business and their activities have probably left me open to fraud attacks. I can't correct or delete anything from their site without subscribing to it.

• Review fromRickie R

  Date: 03/07/2025

  1 star
  LEAVE ME ALONE! I don't know how ZoomInfo obtained my information, but they had my wrong job title...so I landed on sales/marketing lists that weren't relevant to their products...and it gleaned my PERSONAL phone number, so I was not only being mistakenly contacted outside my job role, but they were doing it to my cell phone. ZoomInfo should be more responsible about their practices for data capture because at the end of their system are real people who have better things to do than answer dozens of inappropriate sales calls.

• Review fromShai H

  Date: 02/27/2025

  1 star
  This is the worst company I have ever dealt with. The offer false promises and misleading information on their sales calls prior to signing up. Once you sign up, they completely step away and will not communicate with you. I was told about a feature that would be available, signed up and within the same day, not realizing it is not available asked to cancel since it is no use to me without that feature. Within 4 hours of signing up and they would not even entertain cancellation. As if they're desperate for these new enrollments. After calling a few times with the run around, they immediately pushed me to legal and began communicating ONLY through email. I requested their recorded zoom calls to prove that I was misled but they refused to provide it. Now they are aggressively calling me trying to collect and my immediate family member, ********** and friends. Its criminal. It's pretty sad that a company of this size would handle business this way. DO NOT WORK WITH ZOOM INFO.

• Review fromNocona L

  Date: 01/31/2025

  1 star
  They literally have my information but half of its wrong.Ive never signed up for their site and theres nobody else in the world with my full name.

• Review fromstephan l

  Date: 12/16/2024

  1 star
  This company sells personal info to telemarketers. I keep getting sales calls for a job I haven't had in 4 years.

• Review fromMichael F

  Date: 12/06/2024

  1 star
  Mistakenly signed up for a year and then found out I wasn't actually able to utilize the service, repeated attempts to contact them to work out any sort of a cancellation were of no avail, no live person talked to me about it, no offer to help. Just repeated threats to send me to cancellations and collections. Small one man business that made a mistake getting into the contract which they now won't talk to me about at all.

• Review fromRob J

  Date: 10/29/2024

  1 star
  this company has taken my private and personal phone number, from ********, and merged that personal data with my professional profile. They then turn around and sell that merged data to sales folks and then sales folks continuously call my family, instead of my professional and posted phone number. ZoomInfo instructions to remove your personal information from their database is to email their privacy department and they have yet to comply with my request. I think consumers need to be more aware where your personal data is stolen and sold. ZoomInfo is one of those characters who felt they were doing the right thing by making it easier to find decision makers by generating these global profiles and selling it, but they have opened ********* box of how consumers should treat their personal data. Social Media, which require 2FA and other secure methods, have opened too many loop holes for companies like ZoomInfo who do not protect your data.